Shipping Policy

Shipping Policy

Effective Date: October 15, 2023

Thank you for choosing Elegenzee for your shopping needs. We are committed to providing you with an exceptional shopping experience, including efficient and reliable shipping services. Please take a moment to review our Shipping Policy.

1. Shipping Rates

Shipping rates are calculated based on the following factors:

  • Destination: Your shipping location.
  • Weight: The total weight of the items in your order.
  • Shipping Method: Your preferred shipping option.

Shipping rates will be displayed during the checkout process, and you can choose the shipping method that best suits your needs.

2. Shipping Times

2.1 Processing Time: Orders are typically processed within 1-2 business days. During peak seasons or promotional periods, processing times may vary.

2.2 Delivery Time: The estimated delivery time is calculated from the date of shipment. Delivery times depend on your location and the shipping method chosen. Please note that unforeseen circumstances, such as weather, may impact delivery times.

2.3 Tracking: Once your order is shipped, you will receive a tracking number that allows you to monitor the status of your shipment.

3. International Shipping

Elegenzee offers international shipping to select destinations. International shipping rates and times may vary. Please review the shipping options during checkout for more details on international shipping.

4. Order Tracking

You can track the status of your order by using the tracking number provided once your order has been shipped. If you encounter any issues with tracking or have questions about your order, please contact us at elegenzee.website@gmail.com.

5. Shipping Restrictions

5.1 P.O. Boxes: We are unable to ship to P.O. boxes at this time. Please provide a physical address for delivery.

5.2 Restricted Locations: There may be certain locations to which we are unable to ship. If you are in a location that we cannot serve, we will notify you and provide a refund for your order.

6. Contact Information

If you have any questions or concerns regarding our Shipping Policy or any aspect of your order, please don't hesitate to reach out using the following contact information:

We are dedicated to ensuring that your order reaches you in a timely and satisfactory manner. Your satisfaction is our top priority.

Please note that we may update or modify our Shipping Policy, so we encourage you to revisit this page periodically for any changes.

Thank you for shopping with Elegenzee!